Privacy Statement

Outdoor Index values its users and providers and is hereby committed to protect your confidentiality. In performance of said commitment, Outdoor Index has developed this privacy policy that describes the policies and practices of Outdoor Index in what is referred to as the collection and disclosure of personal information on its web platform.

Responsible for the protection of personal data: Garals Turismo Austral Limitada located at Blanco Encalada 722, Puerto Natales, Region of Magallanes, Chile.


If you have questions about this Privacy Policy, you may contact us in the “Contact Us” section or at the following email address:


Outdoor Index asks you to choose a user identification and a secure password. Remember that the password chosen is of personal use and must be safely guarded. Do not disclose or give use of your password to a third party because you may put the control of your personal information at risk and it presents the opportunity for transactions to be finalized in your name without your authorization. However, if for some reason your password should be compromised, you must change it immediately and inform us of the occurrence. Moreover, remember that you may access, update and correct your User Profile information at any time. On the same note, as part of the functionality of the Web Site and to provide a more personalized experience, you can link your social media accounts to fill in the login information from your social media account through the Web Site and/ or Mobile Version. You declare that you have the right to reveal your login information to your Social Media network to Outdoor Index and/ or grant access to Outdoor Index to your account, without this implying a breach by Outdoor Index of any of the terms and conditions that govern the use of the social network and without Outdoor Index being obliged to pay any fee or to respect any limitation of use imposed by the external service providers of the Social Network. By the act of granting access to Outdoor Index to any Social Network, you understand that Outdoor Index will access, make available and store all content that you have provided and stored on your Social Network so that it be available on the Web Site and/ or the Application. In this way, it is easier to personalize our web page according to your preferences, connect you with your friends to discuss destinations and analyze and upgrade our outdoor excursion and activity services.


When you accept this Privacy Policy, you expressively authorize Outdoor Index to process your information, that is, register it; transmit your personal history to the final service(s) providers to process your reservations and/ or purchase applications; to send them publicity communications, promotions or offers and to collect statistics. In its user quality, you will have the opportunity to provide Outdoor Index related information of your travel habits, email address for the delivery of voucher, credit card billing information, and other personal information of interest. The data that you provide to us helps us to serve your planning needs and travel safety. The “extreme” nature of some of the excursions and activities that are advertised on our web platform Outdoor Index, requires us to possess this data. We will contact you at your email address to send you related messages about your purchase orders and trip preparation.


The personal data that we collect from you, with the purposes written above, is compiled in a personal way when you provide it to us directly via our User Profile on our web platform (, when you provide the data to participate in promotions or offers, or when you hire a product or service through us. Moreover, we make it known that when you access our web Platform, we receive relevant information to your cookies that gives us access to obtain information such as your type of browser and operating system, the internet pages that you have visited recently, the links you have recently followed, the IP address of your computer, and the website that closed before entering our internet portal.


We utilize cookies to make our website as attractive as possible and to permit the use of certain functions. Cookies are small text archives that are stored on your computer. The majority of the cookies that we utilize apply only for one session and are eliminated from the browser of your hard drive after logging out. However, other cookies remain permanently on the computer to allow us to recognize when you return to the site. You have the possibility to impede the storage of cookies through the appropriate selection of setting on your browser. Nonetheless, during your visit to Outdoor Index, it is possible that some sections of the platform do not function as anticipated or that they do not function at all.


We utilize the web analysis service (“Google Analytics”) of the company Google Inc. (“Google”). The obtained information in this case is transferred to a Google server in EE.UU., where it is stored. Google will use this information to evaluate the client’s use of the webpage and to create reports about the web activities of the Outdoor Index website. Given the case, this data will be transferred by Google to third parties, as required by law. The same is applied in the case of the disclosure to third parties as a result of the commissioning of the same Google. Unless the installation of cookies is prevented by modifying the browser settings, limitations of use on the website will be faced. Through the use of our website you agree, in principle, to the use of your information by Google in the way previously described and for the purposes mentioned above.


From time to time, Outdoor Index may sponsor or host contests, raffles, promotions and surveys to improve the offering of Outdoor Index’s products and services. If information is collected with the purpose of said commercial practices, and this comes to include contact information of the eventual winners or participants, such will be registered for the purposes indicated in this Privacy Policy and will be treated with the same conditions as informed. Outdoor Index may publish on the website results, testimonies, images, comments and information derived from the answers of surveys, as a method of promoting real testimonies from experiences of Outdoor Index services, identifying you by full name, photograph, comment, and nationality. You accept and agree that all opinions that you send us will be unique and exclusive property of Outdoor Index, and hereby irrevocably concede all the property rights regarding the totality of your opinions and denounce any moral right that you could have about said opinions.


This page contains links with other pages that have their own privacy and confidentiality policies. Because of this, we recommend that you visit these other web pages and carefully revise their practices and confidentiality policies.


Keep in mind that when you reveal information in a public area of this page (for example: comments about excursions, electronic photographs with hashtags, etc.) you are making this information available to other members, users of the page and to the general public; which remains outside of the range of control of Outdoor Index. Please, remember the previous and be cautious with the information that you decide to disclose.


If you request, we will give you at any time and free of charge, information about which of your information is stored on Outdoor Index. You will be able to, whenever you wish, from your user profile, eliminate or correct your data. You may also retract your consent for the collection, use and provision of your data. For any questions or comments, you may contact us at

XI) Newsletter

Outdoor Index has decided to register by default to the newsletter, to all the users at the time of sign up. This in order to keep users informed of the offers, promotions and recommended products that this platform offers. In the event that a user would like to unsubscribe, they can modify their preferences in the user panel, within their session or directly in the unsubscribe option located at the bottom of the emails.